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フィードバックを提供するOk this review shouldn't be for this restaurant, but for the app instead. I have to apologize about this, because I assumed the app got it right and the store got it wrong, but no, somehow the app DID NOT save my customizations. I went through and did as I said, customizing my sandwich, and I even remember seeing my changes in my cart, but the submitted order does not have my changes in my order history. I'll be submitting feedback for the app after this.So again, I'm sorry to the store and the employees here. You all did great and exactly as you were supposed to! Great job!Original review left intact:Literally didn't look at the notes in my order at all. I ordered no tomato, no mayo, added jalapenos, added ranchWhat did I get? Straight up sandwich. No modifications at all. Didn't even glance at the order outside of the name of the sandwich. C'mon. It's why I ordered through the app.
I can honestly say I have never had such terrible customer service in my life, let alone bad enough to go out of my way to write a review…. If you want a correct order made by knowledgeable/helpful staff DON’T come here! You’ll have better luck ordering from a goldfish ??
What in the world is this jimmy johns ? i’ve been a loyal customer for years but lately each time i go the sandwhich crafting has gotten sloppier and sloppier. for an $11 sandwhich i expect more than this.
The gentleman working this morning was top notch and extremely nice and friendly!
Didn’t even get the opportunity to have food delivered to me because they couldn’t deliver to me since I was past the cut off.This store is 1.8 miles from my home, I then called another location which was 2 miles from my home and was told they can’t deliver to me either, so guess what you lost my business, absolutely ridiculous