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フィードバックを提供するI ordered online, and my food was delivered quickly. However, I received the wrong item; my BBQ burger was replaced with a cheeseburger. I was disappointed and sent a concern to their online service since I couldn't reach their hotline. After a few minutes, the delivery guy returned and brought me the correct order. They didn’t ask me to pay for the replacement since I had already eaten the cheeseburger. Kudos to the manager and crew at Burger King in Taft Vito Cruz, as well as to the delivery guy!