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フィードバックを提供するI came in on Friday 14th July 2023. Service was slow, tables to close together. And also found a hair in my food. This made me feel physically sick. Spoke to a member of staff who I believe was the manager. Who quite abruptly stated all kitchen staff wear hair nets . Not really sure why this was mentioned when a hair has been foundso clearly somebody wasnt wearing a hairnet that day or was already in the bread before ut go tobthe restaurant. I have made several attempts to contact via email and socials to discuss privately to no avail. I would never go back into this restaurant and it has made me very uncomfortable eating out as per the incident and lack of response from you.
A tale of 2 halves really. The drinks are nice and the staff are friendly and make good cocktails. This bar CAN be a cool place to hang out, plus the brunch is really good and seasonal, not just your average eggs and bacon fare. BUT... sometimes these 2 regulars come in get black out drunk and harass the rest of the customers in the bar and the staff do nothing to stop them (this harassment includes shouting, swearing, and physically touching you). If you're unlucky and they're there (trust me, you'll know right away), just walk straight out again it's not worth it.
Really excellent food and coffee, always very busy as a result. Not the cheapest on burton road but plates are intragram level attractive and thoughtfully made with great flavour. They will happily make adaptations to most dishes to make them vegan friendly.
Very disappointed as we went for brekkie boards and the menu has completely changed even though it looks the same as before, seasoning and attention to detail has changed. They now add dukkah which completely ruins the flavour. On top of that this meant to come with 'freshly squeezed orange juice ' but instead we were given just juice out of a carton. The waitress took a while to bring over the drinks, and she just shamelessly left these not so fresh OJs on our table like we wouldn 't notice. I wanted to say something to her but she just completely ignored me. The granola yoghurt has also completely changed as last time we had Greek yoghurt with honey and coconut shavings and some fruit on top/chia seeds etc. This was just very runny yoghurt that didn 't taste nice at all had a try and left it all as it was. Overall we couldn 't eat most of our meal as it was nasty. The staff could clearly see our plates were full and that we weren 't happy so they avoided to come and check if everything was okay. We decided to go and pay at the till as they weren 't even coming to bring the bill over to our table, and again they didn 't even bother to engage in conversation. Very poor customer service from start to finish and staff didn 't seem to care to provide the bare minimum of customer service in general. It 's a shame as the first time I visited this place was very pleased with the meal but not anymore won 't be coming back! I definitely wouldn 't recommend this.
Not great, had the avo on toast only one egg and hard, ended up ordering extra bacon which was undercooked and felt like it been cooked in a microwave.. yuck!. By the time you’ve paid for the extras to get a decent meal it’s added up to a very expensive breakfast. Also waited too long to be served, no atmosphere. You can find much better in the northern quarter.