Queens Head - Maidstone

Went for a meal under the ‘Eat out to help out scheme’.The food was good but that was the only positive.Despite operating with reduced tables, there were still very few diners (only two or three tables of 3 4 people at the time of placing my order). After 50 minutes I had to chase my food up before I started chewing on the table and their excuse was; ‘we are very busy due to the Eat out to help out deal’. Reeeally! The Kings head a few metres away would have only taken about 15 20 minutes maximum, especially for only two people ordering.To really rub salt in the wound, the dippy young woman working there simply charged me without offering the bill, which I made a point of asking for. Upon inspection, she had taken 50% of the food but not the soft drinks as per the Government deal and consequently was ripping me of by overcharging by £7!They also offer contactless payment which is a complete joke as the waitress took my card from me to put behind the bar to run a tab thus making contactless a completely pointless exercise.I will most certainly NOT be retuning, and neither will my extended family who live in the village, and I apologise for being disloyal to the impeccable Kings Head.These amateurs need to learn how to run a pub properly if they are going to offer food, and they certainly SHOULD NOT be advertising a deal that they are not honouring.If you do choose to try them out, insist on receiving an itemised bill and check it thoroughly.

Just had a really pleasant evening at the Queens Head. Good range of beers, enjoyed the food, would definitely return.

Had an amazing dinner at the Queens head last Saturday, the food was amazing!! Better than previous visits before ownership changed. Food portions were perfect and definitely worth the value. Can’t wait to go back.

This is a lovely little pub. We visited three times over a fortnight and had a great time on every occasion. The staff are friendly and helpful, the prices reasonable and the food is some of the best pub fare I've had. I highly recommend!

We have always enjoyed Sunday lunch here and under the management it is great! We had the beef and the gravy was superb. Lovely welcoming staff and looks like a mix of new customers and the old regulars which is nice. We are going back this weekend.