Blue River Café - Maidenhead

On our arrival, they didn't have a booking for us, only agreed to sort out a table when I showed the email confirmation I received from you. They only had 2 waitresses for the whole restaurant and one bar person. There was a party happening as well, needless to say service was slow but the two waitress did a fantastic job. Drinks really over preiced. Food was outstanding much better the times we have been before. Eating and looking out the Thames was really nice as well.

Staff were totally disengaged. Our order was not served correctly. The fish and chips portions were small.

A lovely location, unfortunately staff were very poor. There seemed to be no one in charge. The bar staff were disorganised. No member of staff gave the impression that they wanted to be there. Had to wait for the bill with no explanation.

Unfortunately we found the service very slow as we had to wait quite a considerable time to be served initially and between courses. On saying this the staff serving were extremely polite and we observed that the FEW staff serving were doing the best they could , considering the amount of customers in the restaurant. Also two of us ordered sorbet for dessert and when it arrived it had defrosted and not at all palatable very disappointing!!

Was not happy with this restaurant at all or OPENTABLE.CO.UK . We booked a table for four for 8.00pm on a Sunday Evening. We met at the bar and had a quite drink before going into the restaurant. It seems that our Booking for some reason had not been made with them. I showed them my email from OPENTABLE.CO.UK and the young girl had no idea we were coming. Then she says to us on the way to the table that all food orders have to be in the kitchen by 8.30 and it was 8.20 at the time. If I had booked my table for 8.30 as offered by OPENTABLE.CO.UK then we wouldn't have any chance of a meal. On top of that there were only two members of staff on duty. One in the bar and one in the restaurant and there were a large family with children. Who were running around the room making all sort of noise with nothing being said by the staff or the managers as they were not there. To get out of the noise we went to far end of the bar for a quite chat but the children were left to run all over the bar screaming and shouting. To a point where all our group were getting cross with the children as they wouldn't leave us alone at our table. We will not be going there again and I may not going with OPENTABLE.CO.UK as I feel let down by them too. If a menu changes for any reason let be a Sunday or what ever then it should to live on your Website. Or within the terms and conditions set out when a restaurant is advertised with OPENTABLE.CO.UK