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フィードバックを提供するTerrible location and poor service. The guy in the back kept nodding at me in a really strange way, and I wasn't sure who the other staff member was, but he was very dismissive and rude. Overall, this was by far the most bizarre experience I've ever had!
We ordered pizza for the first time and received the wrong order, but they credited us for that pizza. When we decided to give them another chance and use the credit, we ended up with the wrong pizza again—not once, but twice in a row. It seems like they don’t take the time to ensure orders are correct, which is quite frustrating. It would be nice if they could just open the box and check the pizza before handing it over to the customer. On top of that, we've been trying to call them for the last 30 minutes, but every time they pick up, they hang up immediately. It's really disappointing.
I placed an order online for two promotional items from the Deals menu. The total on the checkout page was accurate, but when I received the receipt, I realized I had been charged full price for everything. Unfortunately, I didn't notice this until I got home with the pizza. I reached out to Pizza Hut customer service to resolve the issue, but their response was unhelpful and unrelated to my question, leaving my issue unresolved. I followed up with another email, clearly stating that I wanted a refund for the promotion that hadn’t been applied to my order. Since then, I've heard nothing back from them. After doing some research, I found that other customers have faced the same problem, and it seems Pizza Hut isn't addressing this technical issue or offering refunds for incorrect charges. I won't be returning to their establishment again.
Worst pizza experience I?ve tried and tried to give this location a chance. At this point with the costs and taking forever to deliver. I?m done with Pizza Hut. $30 is ridiculous for a 3 topping pizza, especially when there?s cardboard baked into thepizza.
My food always gets to me hot and ready! The delivery is quick and on time, and the driver is always courteous! I have had my pizza dropped off at my neighbors house a couple times, but overall it gets to me.
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