Chipotle Mexican Grill - Machesney Park

I don’t leave too many reviews. Used to be really good, well managed. Not sure what happened…never seem to have fajitas…once I went in just after they opened and there weren’t any, I asked what happened…I was told no one cut any up. And evidently no one was going to either? Really small portions depending on who’s serving…and the place is often filthy. I just stopped going there. In fact, it made me rethink giving my money to any Chipotle, which is a bummer…because it’s a good concept.

Pulled up at 9:25pm on a saturday, they close at 10om. the manager said theyre done taking orders. i asked I thought you close at 10pm? she couldnt give me an answer and told me to do it online but the online service would close in 5 minutes. everyone seemed bothered and half the lights were off and the chairs were up. they clearly were shutting down early... i wonder if upper management knows about this.

Heather made our dishes and the amount we were given was amazing. Super welcoming and made our food to perfection. Mya (not sure of spelling) was super kind and caring and made sure we were taken care of. Thank you so much! Will definitely make this our new home Chipotle!

If you order online, you will get smaller portions of food. They made my burrito into a small brick.

My bf brought me a burrito home and in the first 4 bites, I was chewing something paper like but more hard. I thought it was a piece of aluminum foil but it was this leaf.. I have so many questions.