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フィードバックを提供するI ordered a pizza from the menu through Deliveroo. It arrived cold and looked nothing like the picture on the website. Additionally, it was missing some of the ingredients. I was very disappointed with the experience.
Great roast dinner available any day of the week. The serving size of the delicious cooked meat is generous, but I do find the vegetables slightly undercooked and not as tasty as homemade. The meal offers great value for money, especially on weekdays when it is half the price of Sunday.
CHRISTMAS DINNER 2018 26.12.2018 So myself and mine went to The Moat House for our Xmas Dinner, and i have to say it was an absolute liberty... Where do it start? The starters, the salmon was at room temperature and the bread was stale, my son 's paté was vile, overall the starter wasnt at all upto standard! The mains, no effort made, no crackling or pigs in blankets as falsely advertised, the carvery, fatty, dry, grissley meats, everything had been kept on the hotplate way to long, the potatos and veg, werent great, the parsnips were mushy and swimming in fat, the gravy bowls were running dry, even with gravy in it, we couldnt cut through the large Yorkshire Pud, it was rock solid, the staff couldnt keep up, all in all it wasnt a Xmas Dinner it was an everyday Moat House Carvery that they sell at £4.49 every week day, its the quality you would expect in a soup kitchen or prison and this place hit us for £43.00pp, x10 its worth, they say you get what you pay for , not in this case, it was a total let down and a complete and utter rip-off, ill never go here again, so disappointed, i tried to treat the family but ended up ruining Xmas... The Pudding, it was okay, no effort made, we got custard instead of brandy sauce.. 1* is too generous, id of preffered to of given a 0*, i was robbed yesterday plain and simple and i have complained to HQ... Advice: Please do not think this is the answer to a stress free Xmas, New Year, Valentines or Easter treat, the truth is it is not! I feel sorry for the down-trodden waiting staff, that gave up their Xmas to graft for a pittance, they deserve a medal, management and the kitchen staff need changing, no standards!!!
I went to this restaurant for my daughter's birthday dinner on September 6th. Upon arrival, the car park was in a terrible condition, with broken glass everywhere, large potholes, and people smoking drugs in their cars, which was not a good first impression. Inside, the decor looked dark and dingy, possibly to hide the lack of cleanliness. The carpet, once blue, was now black and sticky in places, half of the light bulbs were blown out, making the lighting poor, and the bar and tables were sticky and appeared to not have been cleaned all day (we were there at 4.30pm). There was even a half-eaten piece of fried bread on the floor by our table, presumably left over from breakfast. Reluctantly, I ordered food from the sticky bar, as my daughter really wanted a roast dinner for her birthday. When we went to get our carveries, we found dried-out chunks of old meat waiting to be carved, half of the vegetables were missing, and the ones that were there looked like they had been out all day and were attracting flies. When I asked a chef for fresh food, he refused, saying that flies were just extra protein. Disgusted by what I had witnessed, I could no longer stay. I took my daughter and her friends and left immediately. Instead of a birthday meal at the restaurant, we ended up at McDonald's with her friends. This was not the birthday surprise she had hoped for. I will never go back to this place and will advise others against eating there as well.
Great function room will use it for future reference staff we’re great good service
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