Lone Star Motors - Lufkin

I’d give 0 stars if i could. i went to get my things out of the vehicle the car was completely empty. They STOLE my driver’s license, purse, wallet, social security card other important documents. As well as shoes, books, perfumes misc. When I brought this to they’re attention they claimed someone could have jumped the wall and taken my things. I called an officer out they lied straight to his face. They are a horrible place to go get a car from cars are ridiculously overpriced anyway. Don’t go here unless it is your absolute last option

I am a returning customer and I have been very pleased each time I have done business with Lone Star motors in Lufkin. Josh and the team THANK YOU for helping my fiancé and I, you all are the best.?

Doing your research is invaluable especially when opting to purchase a used vehicle. The overall most dependable cars are made by Toyota and Honda and their subsidiaries Lexus and accura while Toyota and Ford respectfully make the most reliable trucks. Sticking with these brands will not negate your vehicle being free from mechanical issues but, will greatly improve your chances of not paying a hefty price when something does go wrong as parts are less expensive and have a tendency of not wearing out as fast. I bought a 2012 f 150 from lone star motors and after the test Dr discovered it had a faulty radiator cooler. Josh and his mechanical team replaced the raditor the sensors the cooler, and flushed everything repeatively to ensure every bit of the old fluid was drained before adding the new trains oil in. This has to to be done correctly and it was, I haven't had any issues afterwards. It's normal to have a little anxiety when spending 1000s on a car and then something happen, but it happens. In my experience the folks at LSM will take care of you if something does go wrong, and if it's not covered by your warranty, they even offer financing for the labor after you buy the part. So do some research know what common problems your used car might have and if something does go wrong know you're in good hands at lone star. Thankyou Josh and Matt the truck drives Great, glad I went to lone star.Albert.

I got my 2010 Lexus RX 350 in 2020, never had any problems and been around the United States. The best car I’ve ever had! I see people complaining about used cars is very crazy! I mean most used cars DO NOT come with warranty (maybe 30days) people don’t read the paperwork! When you take the car off the lot that car is now your responsibility to fix! Don’t slander someone or a USED CAR DEALERSHIP because your car messed up the cars are as is!Everyone there is so nice and helpful!Today I took my sister to buy a car from them. the process was easy and Darion got her in and out!!Can’t forget about Mrs.Maria she is a Doll!Thank You LoneStar Motors!

They stole all of my stuff! The stuff for my own personal business, my check book, I had money in that truck, my clothes, bbq put, my kids stuff. And so much more. Somehow they think it’s ok to supposedly throw all of someone stuff “away”. Guess what? That is not legal! This isn’t the only thing they did but if I explained all I will be here for a year.