Arby's - Lowell

They did get my sandwich right. Except for the lettuce that wasn't even brown, it was black and slimey. The floor was so sticky that I thought we were at IHOP. Super slow service. Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 1 Service: 2 Atmosphere: 2

As a former Arbys employee I know what the standard is supposed to be. On multiple occasions I have been served food that I can tell by taste and texture that it has sat past its expiration time. Like the mozzarella sticks I was given today. I’ve gotten a raw chicken sandwich in the past as well. Service: Take out Meal type: Lunch

Ellie is amazing! Great experience and awesome curly fries ! Service: Take out Meal type: Other Food: 5 Service: 5 Atmosphere: 5

Literally the SLOWEST fast food place I’ve ever been to. Just sat at the speaker for 10 minutes without anyone saying anything and finally my husband asked if anyone was there and they responded “take a minute to look over the menu, we’ll be right with you” and then proceeds to take another 5 minutes before saying anything. Service: Take out Meal type: Dinner

Karen a wonderful manager gave me and my friend and his mother the best service I ever had in an almost food company. came out and checked if the food was good. 10 outta 10, eating was also good.