Hardee's - Louisville

I gave my order to the dame. I told her when I can get the buy, they get a free from the hand-baked chicken pliers and that I join their app.to because they need to download it to get the freebies. I told her I tried to do it on the google, but it took for google to give me a code to get the app. which I tried to explain to the girl about the problem by trying to download her app.tp. she says she is not sure about the app and will talk to her mgr. I was on the auto thru and the mgr says that they can't take my order because their machine doesn't work or it crashes to try to go there tomorrow. the lady in the drive-thru should have told me that. they couldn't get their ding together! I went instead to rally’s next to her restaurant. my first time to go there as it's close to my friend's house. I will never go there again!

Went through the drive thru. It was quick. The cashier was friendly. Food was good.

Said the Char-Broil isn't working. So unable to take orders currently 5:30 in the evening.

Just like to say that I've good service from the people that keep it going The food has been cook to the expectations and the people are nice.Keep up the Good work and make All The Days Be Blessed

I would give zero stars if I could, every single employee was on their phone, the fries were cold so instead of making new fries they put them back in the deep fryer, they messed up my order so when I went to back to get it corrected the lady acted like I was bothering her. then was saying stuff about how she can't stand customers. so I asked for a refund. I was the only customer In there and they wouldn't unless I found the receipt, even though I just ordered. then didn't give me full refund till I complained some more. I will never go to this Hardee's again and would advise anyone else to not go there. it's filthy, the employees are rude and could care less about the customers or how they act.