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フィードバックを提供するFinally, he finished with the woman and started on the man in front of me. By this point, there were more than five people waiting in line. While he was cutting the man's sandwich, he once again stopped to talk to the woman, completely ignoring the growing line of customers. If I wanted to wait 20 to 30 minutes for food, I certainly wouldn't choose to wait at Subway. I ended up leaving out of frustration after waiting so long, and I noticed others behind me were doing the same. I understand he mentioned he was frustrated about having to sweep again, but why take so long making two sandwiches and then choose to chat for even longer with someone he had already spent 20 minutes talking to? It's absolutely ridiculous. After this experience, I won't be returning.
This establishment deserves one star because there wasn't an option for zero stars. Earlier today, shortly after 1 PM, my colleague and I went there for lunch. I ordered a turkey and bacon sandwich on a toasted spinach wrap, but the wrap wasn't toasted at all. At the very least, I expected the cold bacon to be warmed up. Many of the vegetable toppings I wanted were unavailable, and the cookies were overbaked. When I asked the employee about the toppings that usually come with the turkey sandwich as advertised on the menu, she had no idea. Her response was, "You can choose whatever toppings you want!" But that's not true; I couldn't get the toppings I wanted because they didn't have them in stock. I called the restaurant to speak with a manager and was told, "I only know his first name, and it’s Robert, but he’s not here right now." I will be disputing the charges and will not be returning to this restaurant.
Terrible! They prioritize in store customers over online orders, even orders entered hours ahead. The cashier has no clue how to refund. Whats happening here Subway? I paid, and was never getting the sandwich!
When you walk in and the guy doesn't even greet you just rolls his eyes and huffs and puffs. Our family just walked right on out! Will never return again to this store... to somewhere you are so unwelcomed. Should be grateful you have employment. Make the drive to Lenoir City! It's worth it!
Placed online order at 4:50 pm. Ordered was recieved, my card was charged and it said order was ready at 5:20 pm. I arrived at store at 5:25 pm and the store was closed. Who the hell is running this place? I'll go back to get a refund and never again
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