Tokyo Express Inc - Loris

Every time I come to loris I go here. Food and service is always good. Service: Take out Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Chicken Bowl

Food was okay not the best...place had no AC and was 100 degrees in the restaurant atleast. Food: 3 Service: 1 Atmosphere: 1

Great place to eat Meal type: Lunch Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5

Absolutely disrespectful! Placed an order at the restaurant and when I got the order, it was completely incorrect from what I ordered. When I mentioned it to the guy, he told me that it was what I had ordered and I had said “shrimp 4 or 5 times”, I apologized and said that if I had did that it’s not what I meant, though I know it’s 1000% not what happened. He continued to want to argue with me and said “we’re closed and I’m not wasting the food”I never told you to waste the food and it was an hour before closing. Eventually had him ring me up for ONE of the correct orders. As he was making it he turned to the other gentlemen to essentially talk bad on his version of what had happened so eventually I spoke up and asked him if he had never had someone make a mistake or had he never made one which resulted in a sarcastic smile and an ignorant reply. Afterwards he basically threw the CORRECT order at me. Oh! And let’s not forget to mention, though they were “closed” I listened to him take 2 more orders while waiting on the food. I’ve worked in places similar to this and I know how frustrating it can be whenever someone tells you their order is incorrect but the way he handled it was not acceptable. Regardless if I did tell him the wrong thing or if he made it wrong, the situation could have been handled 10x better and sadly this isn’t the first time I’ve had an encounter like this. So my take away; if you’re a young female I don’t recommend going in here alone, it seems like they like to get one over on you and essentially make you feel stupid. I never make reviews cause I understand my bad experience shouldn’t be one to weigh down a business especially a small one but this is consistent.

Really slow service and poor quality food. We love Hibachi and this was not a good experience. We won't be back