Yuu Kitchen At Icebar London

When I got there I was seated and then was waiting for 30 minutes for a member of staff who understood what was going on and knew about the open table booking and offer, the service was appalling.

Fabulous afternoon Extremely good value Excellent service

Staff were attentive and polite, even sang happy birthday to me..

The food was absolutely delicious at Yuu Kitchen, which now has a residency in the basement restaurant. The service was exceptional, with friendly staff who went above and beyond for us. The Icebar was a lot of fun and an amazing experience, especially if you’ve never tried it before. Just a heads up: when you make a reservation on Opentable, it’s only for Yuu Kitchen, not the Icebar. If you want to experience the Icebar, be sure to call them or talk to a team member, and they will help you arrange it. Overall, my friends and I had a fantastic time, and we’re definitely looking forward to returning soon to enjoy the restaurant and Fire Bar. Thank you, Icebar!

To summarize: there is no kids' menu, and the adult menu offers limited options. I wouldn't recommend this place for families with small children. The service was incredibly slow. Despite it being a Saturday afternoon, the restaurant wasn't particularly busy, yet we had to ask three times for our food, drinks, and even the bill. The food itself was mediocre. The Bao buns were tough and dry, and the rice was extremely bland. Plain rice usually appeals to children, but even we struggled to finish the small bowl that was served to us. To top it off, despite being listed on Tastecard with a "50% off" offer, the restaurant claimed it was a mistake but agreed to give us a 25% discount as a goodwill gesture. Five days later, the offer is still listed on Tastecard. In conclusion, the concept and location have great potential, but the lack of good service and quality food falls short of even basic expectations for a mid-range restaurant in central London.