Chocolat - Liverpool

As a regular customer and working in hospitality myself I was so impressed by Sophie friendly professional and great customer service my cappuccino was excellent complete with my favourite chocolate topping

Liz at Chester amazing service Please inform area manager Thank you very much for helping Liz Paul

My twin brother Stephen were in Liverpool City Centre bright and early on a bitterly cold Thursday morning and as we were heading to The Captain Alexander Pub we decided to drop into Hotel Chocolat for a warming drink and what a nice time we had. This is a wonderful looking cafe/shop ,interior is warm ,sumptuous and inviting ,great decor and furnishings plus seating options especially outside looking out onto the busy and bustling shopping streets around Hotel Chocolat. We ordered a hot chocolate each ,these were served steaming hot ,we sat outside were we planned out the day ahead while sipping outer delicious chocolate drinks which I must say were amazing ,so tasty ,so consistent and so warming on a cold morning . We really enjoyed our chocolate drinks here before we moved on and as on every previous visit to here we had a great time. Hotel Chocolat is easy to locate on Peters Arcade . Opening hours are; Monday to Friday,9.39am till 8pm. Saturday, .30am till 7pm. Sunday,11am till 5pm. Well worth checking out if you're in the area.

My daughter and I called in to the Hotel Chocolat cafe in Liverpool for a hot drink and and an ice cream sundae at the end of a busy day shopping. We opted for a hot chocolate and the chocolate cherry ice cream sundae . As a VIP member we benefitted from a small discount from the bill, which is always welcome. The hot chocolate and the ice cream were both lovely. We asked for a glass of tap water for afterwards, to clear our palates. The cafe area could do with a refurb, but it was fine for a quick drink and ice cream . It was near closing time so we didn’t have time to look at the chocolate shop, We enjoyed our refreshments and would revisit in the future.

2nd visit to a hotel chocolate store and very impressed i had the 70% classic hot chocolate and the my wife had the salted caramel both were very good only slight downside was that they had a offer were you could get a free orange topping but the machine was not working well worth a visit and once machine is working will be perfect discounts available via there app