Cmx Cinébistro Liberty

Disappointed that one of the seats we had fir the d-box didn't operate during the movie. Chad assisted after the movie and refunded our seat. Great customer service taking care of the customer.

First time at this location. Absolutely nobody to check you in, verify your ticket, or tell you where to go. The food situation was a bit confusing. There were also fruit flies in the theater which we had to keep swating away from our drinks.

The staff were extremely helpful and friendly but this place is not great. Not a soul in sight when we walked in to print out our tickets. Rode the escalator to the “bistro” which was giving “Ikea cafeteria” but with mood lighting. Everything was messy, half stocked, and not intuitive but the two people that were working concessions were very helpful and got us everything we needed. They didn’t tell me they were short staffed, but I could tell. I’ve been that person working on a skeleton crew, and it’s not fun. We both ordered the smashburger and waffle fries. The food was good but lukewarm. We were the only ones in the movie theater, which was extremely clean. It was hard to tell where the seats were when we ordered our tickets online, and it was hard to visualize what the theater looked like. We ended up way off center. The seats are comfortable but they have tray tables so they don’t recline all the way. I was comfortable, but the seats are pretty narrow compared to other theaters with recliners so if you are larger or have friends or family in larger bodies, these might not be as comfy as other theater recliners. Our movie was a Monday night movie so it wasn’t surprising we were the only ones there. I was excited to see this movie but the image was flickering the entire time— a subtle strobe effect that, now that I think about it, could be dangerous for some people. It was annoying, but we got into the story and tuned it out after a while. The protocol for where to leave your trays and trash needs help. It was hard to find where to do that and I’m still not sure we did it right. Overall, other than the option to have a server bring your food to you in the theater (a $2.99 optional fee) this whole theater is self-serve. It’s a weird vibe. The restrooms were relatively clean but lots of things were broken or missing, like the soap and toilet paper dispensers. The down escalator was broken and gated off when we left. Our experience was okay overall, but we probably won’t be back.

Cinebistro used to be SO nice. I remember the food being top notch. This time, almost every check in area was deserted, the theater seats and trays were dirty with trash from the people before, the restrooms didn’t have soap, and the food was cold when it was finally delivered. So unfortunate

Apparently the bar is closed on Wednesdays. The bar is the main reason to choose this theater for some...