Chili's Grill - Liberty Township

Ate at Chili's in Bridgewater Falls Absolutely disgusting food Quesadillas hardly had anything in them AND ribs were to spicy and BURNT $163.00 wasted on horrible tasting food

Kayla was our waitress and she was fantastic. Very friendly and attentive to our needs. The food was good and had a good value. I had the potato soup and a burger and both were good. Everyone else at the table seemed to enjoy their food as well. Will return if back in the area.

Bring back the burrito please! It always seems so dirty at this location. I try not to be picky but I'm sorry it's what I do.

We went here tonight around 7:30pm for dinner. Had a 25-35 minute wait. There was mostly empty tables in the restaurant. Shortly after being seated our order was taken. There was a group at a table behind us who ordered their food minutes before us. They got the food, ate it, and left before we got our food. Our waitress brought silverware over to us, and dropped it in a pile on the table, it was unsanitary how she did it. She brought us napkins later. 30 minutes after we placed our order the waitress told us they were out of brisket for the brisket burgers and we needed to pick something else, so we ordered their Old Timer Burger. 30 minutes later our order still did not come. She kept telling us our order was coming right out. 10 minutes later, my husband went and asked about our food, she said oh, we 're just waiting on the fries. He said can you go ahead and bring us the rest of the food. She ended up bringing the food and the fries were not hot. My plate of food was laying up against her shirt. Part of my food was touching her shirt, where she wiped her face on earlier. I told her I 'm sorry I do not want my food since it is touching your shirt. There was no apology, just do you want the other plate, which we declined. We understand they were short staffed, but to wipe your face on your shirt, while your taking someone 's order, then carry the plated food in a way that it is leaning on your shirt as a backstop is wrong. I do not recommend this place and will not be back.

I am a long time patron of this location. I have always received good service and great food. Today was a different experience. Our service was extremely slow. We waited a long time for everything (drinks, napkins, silverware) and the fajitas were not prepared properly, according to a shellfish allergy. Why 4 stars? Because once alerted, the manager made things right. Things happen, orders get messed up, service can be slow, etc... just make it right, and that's what he did. I will continue to dine here because they handled the matter quickly and properly