Sam's Italian Foods - Lewiston

I was very disappointed with my fish sandwich. If the fish is, then idk. I've seen a lot of sams, but that lost me.

I?ve been a vegetarian for 5 years. I ordered from them an eggplant parmigiana and they gave me a steak and cheese which I did not realize until I took a bite. When I called and asked why they told me that they gave me a steak and cheese because they were out of eggplant but they did not notify me of this change. One of the worst experiences and customer service I have ever had. Do not eat here if you care about what is in your food because the staff clearly doesn?t.

What another terrible experience at this location, It was bad enough I 'm writing this review. It started with the condescending tone olivia.. when I asked If they had real bacon instead of bacon bits for my dagwood. I was informed all they have is bacon bits which is fine (mind you I 've gotten this sandwich for years now so anyway I told them I would take it with the bits in hopes to be on my way, I prefer My dagwood heated btw. So I get home, open my....dagwood.. and there 's no bacon. I feel like was out of spite because I specifically asked about the bacon on the sandwich, and the girls were really rude to begin with. Not eager to assist or answer questions. So anyway. No bacon on the sandwich when I get home I couldn 't believe it, so I called and was told because I ordered my dagwood heated it doesn 't come with bacon... (you would have think they would have mentioned this since I brought up bacon to begin with I was told the cold dagwood and hot dagwood are two completely different sandwhiches..... i have never ever not had bacon on my heated dagwood and I never had to ask for it? They said they 've been working over 5 years at this location and they 've never put bacon on a heated dagwood so I call the lisbon st location that I 've never had a problem at , asked them what comes on a heated dagwood, of course they said bacon.. so Sam 's at main st may I ask , should I order a cold dagwood heated to get bacon? Like how stupid does that sound ????. this location needs an attitude check, better managment, and re training.

Wow when I asked for bacon and extra bacon I didn't mean bacon bits. I feel like I wasted my money and I don't like wasting money. I spent $63 on food and I'm not the only one who complained about the food. I run a business with guest and well I will not recommend my guest to but food from there. To top it off my food was cold. Stevie Wonder could have done a better job.

We had an issue with an order, and Dave and Rita stepped up and made everything right. Excellent pizza, excellent service. I've been going here for about 30 years and (if I'm lucky) I'll keep going here for 30 more. My picky daughter approves.