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フィードバックを提供するAbsolutely GROSS! Bed bugs or fleas in our beds. Pulled our sheets back found an old piece of cereal in the bed. Found stuff in the room line it hadn't been cleaned in weeks. Pisted all over the hotel NO pets at check in at least 3 dogs came in and out of the lobby. They were not registered service dogs since they were not wearing their service dog vests. Told the front desk about the issues twice they didn't care. Front deal people are very lazy and RUDE! To top it off we're told free breakfast from 6am-10am to find out they expect you to pay. Pool stunk like urine and the talk is someone crapped in the hot tub: I think a child was $10 and adult $15. don't waste your money on this dump!
This place was disgusting it was supposed to no pet hotel and there were dogs everywhere you have to pay for the breakfast Wich was ridiculous I found a hair in my food the staff told me it was mine!!!! Last time I checked I didn't have long black hair and it's 25 dollars for a adult plate and 16 for a kid and the food was horrible!!! The pool smelt like pee so did the hot tub there was stuff floating around in it and you can tell it hasn't been cleaned for awhile but that's not the worst part!!! The hotel room was filthy and there was a strong odor from the room and the bed had cereal all over it and I know it was not mine. I couldn't even sleep because I kept getting bit bye something it was flees and bed bugs I told the staff about it and they could care less and after I told the staff they told me I didn't put down my 25 dollar deposit I was highly confused the 25 dollar deposit was to make sure you don't damage anything this hotel was gross and nasty never again and I couldn't even get a refund the staff was very rude!!! I don't recommend this place at all
A multiple night stay in room 343. The desk clerk misplaced my driver's license at check in. Thankfully, she returned it later that evening after I went down and inquired about it. Miserable first night as HVAC did not have an on/off position; the morning desk clerk told me I needed to place it in economy mode. The bar was never open although the clerk told me it would be open, along with the restaurant, on the weekend. The restaurant was open for breakfast only although hot coffee was not available until about 06:20 and the food was slop fake eggs, putrid sausage, a type of potato, hash. And sausage gravy to toss on top. OJ was available but never any fruit. The lobby was cavernous, smelt of chlorine and overall was not pleasant or welcoming. The carpets in the hallways were dirty, there was corrosion/mold on the air registers in the hallways pretty unsettling. The cover on the ice machine on the 3rd floor was missing for a couple of days and then when placed, the machine did not work. One morning there was a fair amount of blood on the tile floor near this same ice machine. The room next to me was loud on three of the nights two nights well into the morning until around 3am. There was no phone in the room to call the desk. Quite possibly the worst hotel in which I have ever stayed.
I am absolutely disgusted with this property and its management. I booked for 4 night stay and 3 out of those nights I realized I was being bit by bedbugs. Until I discovered it was bed bugs, I immediately checked out a day early and advised the hotel what was happening. Little did I know nobody seemed to care less about what happened. I requested a refund and manager denied it due to cancellation policy , oh but its okay to get sick from being there and nobody is giving one cent about it. VERY DISAPPOINTING, UPSET and DISGUSTED.
E! I have noticed most hotels don't seem to have security anymore, and there was a family cleaning out their huge car, spraying it to death and throwing rubbish into the parking lot charg not sure what language they were speaking, but they definitely don't know how to be respectful of the property. But as far as the gas tank on the hotel, it was such a wonderful stay. We are locals and proud of her updates at this hotel. Thank you so much for a wonderful stay.