Jose Pepper's Mexican - Lees Summit

They dine here several times a month and have never encountered any issues. I ordered the carnitas tacos, and they were fantastic!

When we finally got seated, our waitress greeted us and offered drinks. We declined the spinach dip she brought, but she insisted we could keep it. After ordering, it took 15 minutes for my wife’s second beer to arrive, and we slowly nibbled on the complimentary chips and salsa, increasingly curious about the lag in our food’s arrival. I’ve dined at numerous Mexican restaurants, and food typically comes out quickly with that type of menu. After about an hour, our meals finally arrived. I was surprised because my plate was only warm rather than the expected hot temperature. My wife’s dish included toppings like sour cream and salad that should have been served cold, and everything just felt off. It seemed like there was an issue with our orders, but instead of preparing a fresh plate, they simply served our meals at room temperature. My wife sampled everything that came with her combo, but nothing was warm. We didn’t want to escalate the situation, but we did inform our waitress about the lack of refills. She offered to take the meal off our bill and again suggested dessert, which we declined. We noticed a manager moving around, but he never approached our table; otherwise, we would have shared our experience. Overall, we left feeling quite disappointed and unhappy. If we ever find ourselves in the area again, we’re unlikely to return.

A solid Tex-Mex dining experience in a franchise setting. The service was quick, and the food arrived hot and fresh at our table. Including a tip and an alcoholic beverage, the total came to $30 per person.

Very popular place during lunch today. Fortunately, we went to 11:30 before I was busy. Sam, waiting for us, was excellent and so polite. It took a while before the food came out, a little longer than I would expect. It was fresh and hot. Good taste. Some of the tortilla chips were stabbed.

Food and drinks were fantastic. I had the Baja Burrito! ? Would 've been 5 stars had the waitress not delivered check prematurely with the comment no rush and then obviously rush to be paid.