Cafe Rio - Layton

This location used to be awesome. They were fast (regardless of the line length), the food was excellent, the staff was friendly and helpful and the management was amazing. Now it has the absolute worst customer service I have experienced in a restaurant. The line takes at least minutes regardless of how short it is, they run out of food without seeming to be able to anticipate it so they can make more beforehand and their employees are rude and condescending to customers. The last times I have gone, it is always the same regardless of the time of day or day of the week. I am officially removing this location from my list of places to go in Layton. Too bad since I am a regular.

This place was once great. they were fast (independent of the line length), eating was excellent, the staff was friendly and helpful and the management was amazing. now it has the most bad customer service I have experienced in a restaurant. the line lasts at least 45 minutes, regardless of how short it is, they run out of the food without expecting it so that they can make more before and their employees are rude and to meet customers. the last 45 times I have gone, it is always the same, regardless of the time of the day or day of the week. I officially remove this place from my list of places to go to layton. Sorry since I'm regular.

I've been going to this cafe-rio for years and I always had a good experience, but a few weeks ago I went in and stood behind someone on the phone. when it was his application to order, he had his back on the switch and continued on his phone. So we all stood there while he spoke on the phone and after a minute or so I got it sick and started to order. the dame behind the theke gave me a disgusting look and took my order. She then went to one of her employees and showed me while she explained what was going on in Spanish. he finished my order and didn't tell me. while I paid for my meal, the entire staff spoke about me in Spanish and...read more

Great place for lunch. huge portions and good eating. I come from California, where you can't walk on the road without running into a taqueria. I miss Mexican food so much, and cafe rio is a great replacement in a condition where no one seems to know what Mexican food is.

I love this food. Good service. Next to street vendors, this is the most legitimate Mexican food that I have eaten in the states as of now. I was suprised. I would recommend the sweat pork burrito with black beans, mild sauce, and smothered enchilada style with a lemonade. It's a sweet treat.