Sweet Grace Heavenly Cakes - Lawrence

They have very bad service with us customers and that is very bad because we are the people who buy their products

I went there to design a birthday cake. Poor customer service and no patience at all. They gave me a hard time and they didn’t understand my requirements for the cake design. I had a drawn out image for the cake I wanted and they drew theirs completely different than what I had designed. So I decided not to follow through with them. I’m sure their cakes taste delicious though too bad they scared me off.

I order a cake for my mother 70th birthday, they did different color on the cake and besides that the cake wasn’t what I ordered, I said not filling only wet with pineapple juice and they did the opposite and on top of that the cake was OLD TASTE OLD AND THE FROSTING WAS PUERTO RICAN FROSTING, and was sooo hard and old. WORSE CAKE.

I will NEVER give them my business!! They are very unprofessional. I tried to place and order a week in advance I was told I was earlier to do so, that I needed to come back mid week. I didn 't understand why she couldn 't take my order and just pull it out when it was due but I ok 'd her. I then processed to ask her if she can look at the cake I was considering to see if she can even so it. She rolled her eyes gave me an attitude as if I was bothering her and said FINE looked at it and told me I would need to bring her the colors I was requesting because she didn 't have them and quoted me an extreme price. That 's when I knew this was NOT the bakery I was going to give my money too. Took my business elsewhere, and I 'm glad I did. I got the cake I wanted did not have to go buy the colors and the price was a lot lower then what she quote me.

Always delicious and perfect! She never fails to deliver perfection.