Vincenzo's Coffee House - Lancaster

I was yelled at for closing the door and told to sit at the other end of the restaurant if I didn't want the door to be open. I am on a walking stick and shouldn't have to walk all the way to the other end of the restaurant just to avoid freezing. I was spoken to very rudely and embarrassingly. I will never go to this restaurant again.

Long brown hair on tea cake. Absolutely awful and denied by staff. My friend is blonde and I'm ginger!

Never again, how they haven't been shut down is a mystery. The glasses of water were served in dirty glasses. The soup tasted of dish water. The place was filthy, the staff had not been taught food hygiene. The manager was super rude. Never again.

Lovely decor, a welcoming and relaxed feel and the staff were so friendly! We enjoyed prompt service and excellent food, we will not hesitate to return and recommend, thank you!

Don't recommend this place, the food wasn't very good. Went with my friends for a breakfast and a coffee and all food tasted processed considering the prices for food. The coffee was also lukewarm and going cold by the time it got to me.