Buffalo Wild Wings - Lakewood

Eating was prepared for the expectations of my party. However, the bill was completely inaccurate, we did not get our birthday wings off, and I used a reward certificate for a free lukenqueso. also the bill was not taken off. frustrating to be a reward member to take advantage of the benefits.

I ordered online only to wait 2hrs on my food that was not delivered I had to go to the store in lakewood and they didnt even know what had happen to order shitty as management

Not acknowledged by the host, went and sat at the bar. Bartender didn't bring me a menu, had to ask. Ordered wings and a beer, got no napkins until I was halfway through my plate. Back of bar area was dirty, surfaces not wiped down, wings were fatty and no crispiness and overall service was just plain bad. Sorry I ever went in there.

We've had a lot of misses with BWW in this area, mainly around terrible service and management. However, this BWW shines far above the others. The five stars are based on service and quality compared to other similar restaurants. Our server was fantastic and attentive. I watched the dynamic of the restaurant and was pleasantly surprised to see the upper management actually engaging with employees and overseeing the restaurant. Employees seemed happy and actually enjoyed being at work, which does make the atmosphere for the customers better. The food is delivered staggered when ready. I ordered the street tacos and they were some of the best I have had at BWWs they were hot, fresh, and delicious a marked difference from the other BWWs nearby. So if you're hankering BWWs in Lakewood, I would highly suggest this one!

Terrible. The young and odd hostess told me to calm down and then threw my order at me in front of 2 very nice customers who were waiting for their welted lettuce chicken sandwich. These kids can dish out attitude and can't provide good and respectful service anymore. The young man had no idea what was going on and seemed to be confused. I am Latino and these kids give us a horrible name!!! They told me fries would take 15 minutes; just tell me the cooks forgot the order! Thanks, won't be coming here again and the other several people who were impacted by this won't be dining with you either! Terrible.