Dunkin' - Lakeland

Slaaaay. Stopped here with my gals to prep for a road trip. We all got the chocolate caramel cold brew. Unfortunately at this time they were running out of it so they had to make more before filling our orders. They worked fast and were very good at catering to us. Coffee was good and sweet but not too sweet or bitter/burnt tasting which I feel happens a lot. The inside set up is very nice and clean cut. Donuts were tasty as well. Would love to have a relaxed morning here or just a cheap breakfast option!

I used to love this place but my last few experiences haven't been so great the one blond haired girl that usually works in evenings is not to friendly of courtesy her and the other employees should be more understanding and friendly to new employees who are asking for help but being ignored I felt bad for the new girl.. and we used to love the bagels in the mornings but the quality not fresh anymore they are hard or almost burnt and the cream cheese never spread on them just a clump in middle

They advertise as 24 hours not true several times I would go to a sign on drive through open at 5:00am. Like a waste of my time and gas isn 't enough. Well this morning no sign to be told I can 't get my cup of Joe due to system updating. The waste of time and gas again. I even asked if I could get it they ring up later. The response was so less then customer friendly. I was told that 's not how it works REALLY you should not be inconvenience the customer. Would have been nice to see effort in customer satisfaction. I probably would have given you the cup on the house. Honestly if it were not for the Brooksville locations customer service. I would not be a customer of dunkin donuts. I 'm pretty sure this (lakeland) location could care less. Thanks for starting my day with a cup of coffee...Not.

Got there at 11:30 Saturday night to get some donuts and they don't have any. Then I found that don't make donuts there. Very disappointing. I guess if you want a donuts you should go to Kristy Kreme. In all fairness they do have a sandwich.

Worst experience. I started to order and when I did the worker running the drive through had an attitude as if me and my daughters were an inconvenience. Then when I got my food and drinks 2 sausage egg and cheese croissants, cookie butter cold brew, and a sweet tea. the sweet tea was not sweet tea but instead it was straight black coffee.