El Jalapeño Mexican Grill Ladson

We were craving Mexican food, decided to give this place a try. Delish, hit the spot!!! Spices are mild but that's expected in this type of restaurant. $9.00 Patron, Silver shots, before happy hour, not sure it's included, just saying. Store inside is clean, service great! Went in just after 3:00. Enjoy the pics.

We really enjoy coming to Jalapenos. They have a vast menu. Service is friendly and fast. 4 stars because the food doesn't come out at the same time but in this climate of short staffed restaurants, they can't be faulted.

This place has GOOD food. Kinda small but that's not a bad thing. Tables and floors were fairly clean (very lightly sticky but very little). The staff is NOT on point with making sure the customers are taken care of. There's always someone waiting to see if the next person is going to do it kinda atmosphere. Drinks took a while. (non alcoholic). The waitress was clearly alone even with all the employees. Part of the food was forgotten and wasn't remembered until the check arrived. We passed on waiting for it to be made to take it with us. Just removed it from the bill. Never the less the food was good so 3 stars. That's pushing it though. The most expensive cheese dip and the smallest large serving I've ever seen at a Mexican restaurant.

Worst customer service! I received a partial order of food and tried to speak with the manager to give them a opportunity to fix it. They wanted me to pay again to see remake the order correctly. I ordered 2 fajitas meals one with just shrimp and one with chicken and shrimp. The order with chicken and shrimp had 8 shrimp and the order with just shrimp only had 5 shrimp. Please tell me how that makes sense. They did not even try to rectify the situation. Do not patronize this organization, they don’t care about their customers food quality or customer service.

Customer a service is bad. My Texas rice was horrible. Called spoke to manager he said well a Texas rice was here Thursday at closing, I said they never told me to come back they said when I was ready to call ahead and let them know. Well he said that was Thursday night its Saturday @1pm. So he basically said o well, no u won't get a replacement.. To all please do not spend your money where they can careless if you are happy.. Never again