Ariake Japanese - Lackawanna

I went there to dine in with my friend. Upon arriving , the owner was very unwelcoming , and my friend and I experienced horrible customer service the entire time . The owner was extremely rude and charged us incorrect price for the food. Additionally he behaved very unprofessionally and acted like it was our fault when he incorrectly charged us for the food. Would never recommend this place to anyone.

My boyfriend and I did take out last night. He often eats from Ariake but this was my first time as I live out out of town.I had chicken Udon and Green Dynamite Roll. With the Udon soup, the broth was flavourful and rich, plus the chicken breast was tender. The Green Dynamite Roll was also delicious and I had no idea the pieces were going to be so big!I also like how the Udon bowl is microwaveable.I would definitely eat here again!

My boyfriend and I did take out last night. He often eats from Ariake but this was my first time as I live out out of town.I had chicken Udon and Green Dynamite Roll. With the Udon soup, the broth was flavourful and rich, plus the chicken breast was tender. The Green Dynamite Roll was also delicious and I had no idea the pieces were going to be so big!I also like how the Udon bowl is microwaveable.I would definitely eat here again!

The owner is rude and should learn how to be polite to clients. Would not recommend this place to anyone.

I had hoped to never have to do this but I need to speak my mind. It seems the more and more I eat here I start to notice so many glaring issues. I really just don't know how to explain it, so I am just going to start.It seems this restaurant constantly forgets stuff on delivery items such as the tempura sauce for the gyoza (gotta eat dry gyoza) or the wasabi, ginger and soy sauce (gotta eat plain sushi). I find it hard to imagine that you guys forget the most basic and important items when it comes to delivery. It also seems that the quality has gone down as well. What used to be filling gyozas are now just a battered shell with a tiny bit of meat. My last batch I questioned if there was any meat at all. The sushi and sashimi get smaller. One day you get a nice big piece of salmon, the other day it's super tiny. The consistency is just so off. The wonton soup will one day have a flavorful broth and another time it will taste like water. This use to be my spot but I just can't support this anymore. It's sad because it was so close to home and reasonably priced but I am going to have to find another joint.