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フィードバックを提供するGeneral After a true odyssey during my last visit to Cologne with the theme of Steakhaus, my mother and I, curious about Cologne's new steak restaurant, wanted to test The Grill in downtown. On the Internet I had reserved a table for my mother and me on Pentecost Monday for 18.30. Operation When entering, we were kindly greeted by a young gentleman with blue white carded shirt and asked if we wanted to sit outside. He led us to a nice table outside on the terrace. In addition to us, there were always between 15 and 23 guests on the terrace during the evening. Three more people were responsible for the service: a lady with dark hair, one with blond hair and another master with printed T shirt. All wore matching the restaurant theme carded blouses/ shirts, jeans and sneakers. A apron was not worn, but a waiter bag. During the evening, there were two gentlemen next to us who had reserved the table. The tables are all pretty tight. I wouldn't have a private conversation here. We ran into the cards and our young blond waiter disappeared. A colleague asked about our wishes and had to be comforted by us. I watched the service and he appeared quite unorganized at the beginning of the evening. Everyone's here for everything. It almost never works! Three service personnel for less than 30 people. That should be done! Inside there was only a large table in the entrance, more guests I didn't see. We ordered a large bottle of Apollinaris 0.75 l to 7 € and two glasses 0.2l Grauburgunder at 5,50 €. The drinks were served by the Lord in T Shirt. Here the first and also last use of the legendary tablet for the evening. It is to be possible to transport very practically glasses and bottles. The rest of the evening I saw only service workers who served without a tablet and also cleaned up. Maybe the tablets were just lost or was it just laziness? It's been annoying to me. Later I even saw a lady stacking glasses. Arrrggg! I don't think that's a problem, but a lack of basics! The wine was lukewarm (have to go back and the water bottle was brought without a cooler. Nice when the outside temperature is above 25 degrees Celsius. The pretty wine glasses from Schott with The Grill Emblem were not turned to the guest with the Vignette. It's a shame if you've got such an adrette glasses. The waiter seemed very unhappy with the tray and served over the table. The water was of course not poured in. The fact that one serves from the right also seems unknown or is a bit difficult due to the terass architecture. The ordering of the dishes was unproblematic, but my BBQ sauce, which was reordered by a lady, never appeared. The kiln potatoes could be replaced without any problems with fries. When serving food, I would have waited for a service to notice that we had no knives. No view on the right or left, shaving flaps. All right, I'll go to the little waiter's table and steal two knives. I haven't experienced that for a long time. Should I get my steak off the plate? I could ask for salt and pepper mill. Three people run unhelpful and little carefree through the area, the guest stays on the track. My mother noticed an older gentleman who was not asked a single time to drink. The tables are full of empty glasses, we were not supplied with new drinks or asked during the meal whether it tastes us. In the meantime, three plates were served at once at other tables. On the other hand, the cleaning of the plates looked quite unprofessional again. There does not seem to be an authorized observatory with a view. Why everyone is so stunned and in stress, doesn't come out with so few guests. The young man with the blue white carded shirt thinks, but is probably used for the reception and can only help for a short time. The service would certainly have been better with him. When we clear our plates, a flea is quickly thrown into the room: you tasted it? Bad question, I'm too tired to complain. I guess if the incapable service hadn't done anything anyway. I'm counting on dessert, hot drink or digestif, nothing is offered or sold here anyway. Shame in the wonderful atmosphere. Then we'll go somewhere else to drink. All of them are busy with anything, I still feel neglected. It's difficult to catch an unoccupied waiter. You didn't get so right, you were more annoyed and stressed. In the meantime, the service was always friendly, but it was only unprofessional because of the emphasised laziness. In addition, for the TV format My Local, Your Local was shot and we were allowed to choose whether we want to show up as Statists in the background. I'll write some stress to the camera team. In the side table, I unfortunately also heard that the service apparently cannot even explain the differences of the different pieces of meat and is very uncertain about the question of a guest after the Rib Eye Steak wall. Suddenly when you work in a steak house... Potato gratin was also out. Too bad, the little girl who had a birthday, had probably been looking forward to it. Of course, I had to point out the invoice independently. The bill was brought to fit the restaurant in a wooden box with emblem, two eyelids, business cards and stickers. A nice gesture, I liked it. The service apparently lacks an experienced Oberkellner, who at least conveys the basics in the service, a table division would also be useful. The card should be discussed with the chefs so that questions of guests can be answered correctly. It should be practiced how to take care of the guests correctly, and you can also stay in the HIntergrund and don't have to be spooky or uncool. Unfortunately, the young man could not make up for all the shortcomings of the reception. One star. Advertising would have been a good idea, just where should I have started? We didn't just want to complain, but also spend a nice evening. The menu of The Grill can be viewed completely on the restaurant's homepage. Desserts: Fingerfood (Chicken Wings, Chicken Nuggets , Full Time Starter (Carpaccio, various Ceasar Salad variations , 9 Grill Burger, Tastings from Grill (Rinderfilet, Kalbsrücken, Rumpsteak, Rib Eye, Spare Ribs, Lammkoteletts, Surf and Turf, Lachs , Special Cuts Unfortunately, I didn't find a Coleslaw. Why isn't it? Kind of wondering. The menu includes a wide range of AfGs, Longdrinks, Cocktails and Spirits. Kölsch isn't here, for Krombacher von Faß and Weizen. The clear wine card is listed on the back of the black, high-gloss menu with the other drinks. The steaks can be ordered in the weight classes from 200 g to 400 g and are prepared on the lava grill. We chose both the Rumpsteak (200 g to €17.50, including an oven potato with sour cream and tomatoes or cucumber salad. We exchanged the kiln potatoes for fries without any problems. Around 18:45 only Belgian frits were offered, and also one cucumber and one tomato salad. For this we chose the homemade sauce Bernaise at 4,50 € and garlic baguette at 4 €. Little later, I ordered BBQ sauce, but it never reached us. As a culinary entry, thick slices of a dark bread were served with an alut apple with aioli. Not very innovative! That's better! The aioli was little garlic and, due to the warm temperatures, greasey and almost liquid. The Aioli should have been stored in a cool place until shortly before. That would have looked more appealing. The bread was fresh and tasted us. It was also neat. Three stars. Our steaks have already been served with the extermination of bread. Rumpsteak with steakhousefrries and tomatoes /Gurkensalat at 17,50 €: At the beginning a set to dress the dishes: elongated, white ceramic plate with a glass pot with salad right, in the middle the steak and left a paper bag in The Grill Design with the pommes. I like separately served salad, but no pommes in the bag that remind me too much of fast food chains. That's a point of view. The plate was not preheated. Why most kitchens don't make this simple trick, I'm still a mystery. Neither my mother's steak nor my steak were cooked medium. Both meat pieces were too long on the grill. I should have let the meat go back, but I was just hungry and it wasn't like a shoe sole. I was expecting the Gargrad to be hit right here. You should have been charged. The meat quality was good, the fat rim was not too large and beautiful roasting sites recognizable on the top. Nevertheless, it is the death blow if two steaks cannot even be cooked on medium in a steakhouse. Steak wasn't really hot either. Two stars. The French fries were barely salted, too long in fat and rather bitter. Here too, I would have expected more. I've desalinated. One star. The tomatoes and also cucumber salad had been refined with onions and rag onions and tasted well. Three stars. In total, unfortunately only 2 stars. In a steak house I expect well roasted meat and crumbs. Garlic baguette at 4 €: Two laby bread slices, about 12 cm in diameter, quite fat, which have actually only tasted burned. You should have let them go back. I wonder if that was supposed to taste like that or that was a slipper. I was hungry and didn't want to destroy the atmosphere, so no complaint. One star. Sauce Bernaise at 4,50 €: Apparently self-made and refined with cutting liquor. I've eaten better a few days ago. Three stars. The kitchen performance was overgrown. The Ceasar Salad of our neighbours, on the other hand, looked pretty good. Either we had bad luck or the kitchen is not really good. Meat garness misfortunes, fries bitter and not seasoned, the bread burned, the salad and the sauce were good. You can't! Two stars. I forgot dessert and that means something. PLV Uncooled wine for 5,50 € the glass, water without cooler for 7 € might be awkward because of the outstanding ambience (actually but not at all!, but carburized baguette for 4 €, steak could not fried to the point (in principle, you could also ask for a new piece so you spoil good starting ingredients. The supplements are all calculated quite ambitiously. In general, there seems to be a false understanding of quality and price. One star. Location The location is quite perfect, better not to place a place: between the new market and Rudolfplatz overlooking the Hahnenstraße and the passing lanes, buses and cars. There is a garage around the corner, parking in front of the restaurant is not possible. The restaurant can be easily reached with the Cologne transport companies. Ambience The Grill Restaurant is located on the first floor above the L 'Osteria restaurant, you enter the restaurant via a large spiral staircase, which has been sprinkled with many pictures. At the entrance hall you can look directly at a huge white turn shoe made of ceramic. The subject America is moving through the whole restaurant and has been well implemented. On the right of the entrance there is a large round table, which was occupied by young audience this evening. The women's toilets tackle the topic: an old chewing gum machine with Donald Duck, a large scale, dark grey walls and black and white pictures in black frames. The whole restaurant is american styled and sprinkles youthful, supposedly rustic charm with selected decoration elements (especially inside). Lounge atmosphere with stressed cool American accessories, which should probably justify the upscale prices. We were guided to the semi-round terasses and took place on rattan chairs with dark gray, very soft upholstery. The guests are protected from looking through several trees in high flower pots (silver brushed). Heating mushrooms, large sunshades and glass lanterns leave a very cozy atmosphere, almost a little island flair. The dark boals (here but not made of wood also reminded me of North German islands. You have the feeling that you have to order Aperol Spray here to fit into the scenery : D On the dark wooden tables there are paper sets with the everywhere-present The Grill Emblem: a red bullhead with black horns, the lettering promises 100 Natural Fresh Beef. ADie Papiersets in the form of a newspaper with headlines: The cow Elfriede had fallen victim to The Grill Mafia, her meat should apparently land on our plates. Forks were covered with us, knives were missing. Furthermore, there was a silver, elongated tealight holder for four tealights and an ashtray on our table. The facility is very carefully thought out, I like it very well. All-feinste lounge-like atmosphere. Four stars. Cleanliness The toilets were clean, there was nothing to complain about. My mother's waterglass unfortunately had water stains, otherwise it's okay. Conclusion Unfortunately, the wonderful ambience cannot compensate for the throughgrown kitchen performance and the unprofessional service. The PLV is not true. You could try a burger or salad and give another chance. It's probably no longer possible. In Cologne, there are plenty of other ways to invest your money better. Too bad! P.S.: If you prefer to watch Tv, you can look at the sequence of cablings that day, My place under episode 86, Staffel 2 on the homepage of kabeleins.
Our first visit a year ago had delighted us. This time, a lot was not consistent. the bbq burger patty had a smaller diameter than a beer lid and disappeared under lush salad leaves. Okay, I've ordered him through, maybe the size of it has suffered. the bacon was not chess, rather completely soft as rubber. unfortunately not mine. the pommes were ok, but the ketchup, which I have never experienced, almost without taste. we also had an iberico velvet. it was all right.
This was my second visit to the ash köln hahnenstraße. already at the first visit you have to wait for a service long, then came a wrong eating for me and when my eating finally arrived right, my eating partner was already done and we both fed alone .but to the actual visit of this WE:we were allowed to wait half an hour until someone has served us.we have a 1000g dry age for 100 euro rare meat was a superb! but core still ice-cold 3 attempts, this time only normal new grease but the core cold. then the lust for us went and we increased in a mass of jägermeister to drink the frust tiot.The service was quite friendly and understanding, the kitchen touches visibly, but, in such an expensive piece of meat, you must also be able or don't offer it! a jägermeister and a little brot then there was then as a degeneration bill 175 euro 25 euro
We tried this restaurant while walking near Rudolfplatz. I admit that we choose this place for the look (elegant tables, beautiful terrazza, great bar) but the food was really a pleasant surprise. Strongly suggested
We were at night as a family. very nice ambiente, very friendly waiter, that eating was excellent. also wishes for change at the menu were not a problem - really just to recommend!