Taco Bell - Knoxville

They never get the order right and when you specify you're allergic to something and it doesn't need to be on your food they overload your food with said ingredient. If I could give them a no star rating I would.

Pulled through drive thru to get a order ahead they asked me if I’m sure and told them yeah pulled around , duded handed me my drink and then called my straw a pickiestick and said here’s a handful of giggles and told me he needed a slushy to get me my food super rude of him and needs to grow up or needs to be wrote up also was sauce everywhere out of the wrapping ?‍?‍

Ordered carryout through the app. Got to the store and they were drive thru only and 15 cars deep. Knocked on the door and asked the employee if they could just hand me my food since it was already prepared and paid for and sitting on the counter. He refused. Then asked if they could just cancel and he just shrugged and said he wasn't sure. So I had to wait 30 minutes in line for an order I'd placed and had prepared an hour ago. Ridiculous. Why have carryout options if your workers lock the lobby in the afternoon?

Our order was correct and right in front of the motel for convience. Food was hot but napkins were not provided.

If I could put 0 stars I would. Extremely rude staff. Told vehicle in front of me to wait at the microphone/menu while they prepared the DoorDash order that was apparently “pretty large”. My understanding is the DoorDash orders are to be completed prior to the dasher arriving…kinda defeats the purpose of ordering ahead on the app if the order isn’t ready when the dasher arrives. I was also here to pick up an order for DoorDash, which wasn’t ready…shocker. I called to ask if they would let me in the lobby to pick up the order and was told I’d have to wait in the long line to get the order. It was 1:46am and I can’t imagine there being any reason for there to be 6 cars backed-up in the drive-thur. Also, hours on the door say the lobby is open until 3am, so strange it’s closed. Get it together Taco Bell. All your locations are trash.