Starbucks - Knoxville

Coffee grounds were in coffee in fact they made up about a quarter of the cup at the bottom. Spit it out as soon as I drank it. I make my own French press coffee every day and I’ve never put grounds in my cup, so not sure how they messed up this bad. I will not be returning after I chewed those grounds in my mouth after the first sip. Worse than gas station coffee! Never been to such an awful Starbucks.

I witnessed only two people working, and three standing around, while the line was out the door. Terrible work ethic.

The lady took forever to make my drink and served the two people behind me first. I guess that's why she's working at starbucks though.

My wife and son wanted to place an order. An employee with her back to the customers was blocking the registers while having a conversation. My wife spoke up and was still ignored. Starbucks received $0.

Great and convenient location for coffee and studying!