Spruengli - Kloten

This is the second time in a row that we have had a bad experience here. The first time it was said that you weren't allowed to eat the Luxenburgerli you bought in the store with the coffee you bought in the café and today it was said that you don't get Orangina if you sit in the zone that doesn't belong to Lindt Sprüngli. However, coffee from Lindt Sprüngli would work

They served the order (roasted chicken bowl) in plastic pack. In Café. Charging +30% more than in shop. Good, they brought standard cutlery and glass cup (not plastic) with orange juice. Feeling, you are served in fast food.

Prices are too high despite the location, the staff is not really trained and tries to process every guest quickly, even if they want to stay seated! You clear away half-full drinks and try to free up space for the next ones... Sprüngli should consider whether this is really advertising!

The best cafe at Zurich Airport because they have a high quality delicious bakery

Very unfriendly, had to wait 15 minutes for coffee and at the end there was no service at all. Very annoying