Smoothie King - Kirkwood

I went in to order smoothies for my wife and myself, but the experience was less than pleasant. While I was trying to place my order, two girls in the back were loudly discussing unrelated topics. The guy taking my order politely asked them to quiet down while there were customers present and even apologized for the distraction. Unfortunately, they continued their chatter and even started mocking him for having customers around, turning it into a little song. This made the atmosphere quite uncomfortable as I waited for my smoothies. It would have been nice if they had offered to help the guy instead of focusing on their gossip. Overall, it was a disappointing experience.

This place doesn't deserve any stars. It's constantly understaffed, and it takes over an hour just to get a couple of smoothies. I do not recommend coming here if you're looking to be in and out quickly. Their smoothies are also packed with way too much sugar.

I had a terrible experience with customer service at this restaurant. I visited the store and a young employee told me to come back later because he was busy with online orders. When I returned, he was very rude and claimed he was working alone, even though there were two other associates standing behind the counter. This was extremely unprofessional. Overall, my visit on April 28 was marked by poor service, and I would never recommend this location.

Worst franchise location ever! This place continually closes early. Terrible representation Kirkwood!

My son tried to get a smoothie and they said their system was down and told him to order on the app which he did and they said that their printer wasn't working so he would be refunded the next day in the morning. Of course that didn't happen and we went back to the store to get the smoothie he paid for and the employee wasn't able to refund him or give him the smoothie he paid for because the manager wasn't there. Employees should be trained to handle matters like this in the absence of a manager. Very poor service.