Wordsley Green Health Centre

Had to have argument with receptionist to even get a phone call off a doctor to discuss my mother after having paramedics to her

Extremely rude bordering on aggressive receptionists incompetent and seemingly incapable or worse deliberately unwilling to help you or get you through to a doctor who would immediately realise the severity and act accordingly.

After explaining to the receptionist (when they eventually decided to pick up the phone) that my telephone appointment with the doctor would require said doctor to not withhold the number because my phone will direct it straight to voicemail, what happens? they withhold the number so I miss my appointment. I ring and ask if the doctor could call back and not withhold it but am told no there's nothing they can do. Having just been diagnosed with diabetes I was relying on this call for some help and advice bug they didn't care. Also explained I had to meds left but again didn't care. I've got more chance of finding a pot of gold at the end of a rainbow than I have of getting past the receptionists here.

Would not recommend. We tried to register (correctly filled and returned the forms to a receptionist)... ...They lost them, then claimed we never returned them when we asked why we hadn't heard anything over a month later. The medical care may be good but we never got that far, just a personal data protection breach and some lies. Not great.

They are so bad this year they really dont care. It took me almost a month to get life saving medication for my mrs i phoned 2 times every day and they say they would phone me back never did. All they care about is themselves. THEY NEED TO REALISE CORONA ISNT THE ONLY ILLNESS ON PLANET EARTH.