Panda Express - Kapolei

This business sneaks into fees they don't advertise. That's the third time. If you order a bowl or a plate and then add a $1.50 premium, they will charge you an additional $1.50, even though they don't advertise it anywhere. The manager told me the menu says when you add a premium, it is $1.50, but because it is this kind of meat in the premium category, it is another $1.50. No, what's happening in the police does. I said it was like murder and death. If they say that the extra $1.50 is to update it to a larger plate, then the argument makes no sense as the bowl is until a bowl; it does not increase. Watch your charges. How many people are torn away from this dishonestness. As much as I like their food, I will not waste my hard-earned money in this business.

I agree with Carol, the serving has been small since the pass orders. Last time I did drive through and come home disappointed because the portion was small. This time I wanted to see the portion and look at the server in person. Again it was small and this time I ask the server to add some more. This is my favorite panda place. Manager should look into this matter before its too late. From dine in observation, the server always give small portion. Aghhh

Always good food, fast. Great customer service. Usually in and out quickly.

I went to the Panda ? located at the Walmart-Kapolei location. The inside wasn't busy, but it seems drive thru takes priority over walk in customers. I think all customers should be treated equally. The staff member was friendly. He was a bit hesitant in taking my order. (maybe new) I agree in some others reviews when you pay for a plate lunch. You would like to get your money's worth. I felt the staff member was giving me bird food. I ordered 3 bowls. Two with Fried rice and Walnut Shrimp ?...One with noodles and bbq chicken. The bowls looked like he barely put anything on it. When I asked if that all he is going to put on? He said, that's what we have to put on each bowl.. I should have made a complaint, but instead. I just ordered a side order of walnut shrimp. Next time I think I will visit the Panda ? by Home Depot-Kapolei. They seem to have a heavy hand and tend to give a little more...

I?ve only ordered via the drive-thru, but have always gotten good and quick service.