Panda Express - Kapolei

The sign says they open at 10:00, but it's now 10:15. A lady knocked on the glass door, but nobody paid her any attention. I decided to call the restaurant, and a girl answered. When I asked what time they open, she replied 10 a.m. I mentioned that the door was locked and that I could see people waiting outside. She told me they were short-staffed, yet I could see three employees inside. Meanwhile, there were five customers waiting outside, and two more cars had just arrived.

The food was excellent! The staff were very friendly, and it was great to see the restaurant giving back to the community. I'll definitely be returning!

Panda Express is a well-known franchise, and this location did not disappoint. The service was quick, they provided extra fortune cookies, and the spring rolls were fresh. Overall, I would say it was a great experience!

This business sneaks into fees they don't advertise. That's the third time. If you order a bowl or a plate and then add a $1.50 premium, they will charge you an additional $1.50, even though they don't advertise it anywhere. The manager told me the menu says when you add a premium, it is $1.50, but because it is this kind of meat in the premium category, it is another $1.50. No, what's happening in the police does. I said it was like murder and death. If they say that the extra $1.50 is to update it to a larger plate, then the argument makes no sense as the bowl is until a bowl; it does not increase. Watch your charges. How many people are torn away from this dishonestness. As much as I like their food, I will not waste my hard-earned money in this business.

I agree with Carol, the serving has been small since the pass orders. Last time I did drive through and come home disappointed because the portion was small. This time I wanted to see the portion and look at the server in person. Again it was small and this time I ask the server to add some more. This is my favorite panda place. Manager should look into this matter before its too late. From dine in observation, the server always give small portion. Aghhh