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フィードバックを提供するI was surprised to find out that this was a buffet, as there was no dinner menu available. Unfortunately, the food was quite disappointing. On a positive note, our waitress was very friendly and attentive. I ordered a cocktail, but it was just mediocre. The restaurant itself was clean, but we won't be returning during our visit.
These guys are fantastic! The chef who makes the omelettes is truly impressive!
We have been visiting this location every few years for the past 15 years or so. After reading some recent reviews, I was a bit concerned, but I really don't understand what all the complaints are about. We found the grounds and indoor areas to be clean, the check-in process was smooth, the lifeguards were attentive, the water park was fully operational, and the restrooms were well-maintained. My daughter accidentally dropped her glasses from her bag, and when we returned at closing time, they had been turned in. (Thank you to whoever found them!) Our rooms were tidy, and we had a great time playing mini golf and participating in the lobby activities. While the food and drinks might be a bit pricey, that's typical for places like ballparks or concerts. We opted out of the buffet and instead grabbed donuts from the coffee shop. The beds could be a tad firmer, but we stayed for only two nights, and the kids had a fantastic time. We adults also managed to relax and enjoy ourselves!
Our family loved eating here! James at the pasta bar is wonderful! Matt our server was very diligent! So happy we ate here while staying at GWL
We had a wonderful time here and I WISH I could give it five stars. Totally would have until the nightmare it is to deal with a $100 charge, probably for incidentals however it is three weeks later and the sale is finalized and still on my account. I have called the 800 number for Great Wold and opened two cases one week apart from each other. The hotel should have called me back yet nothing! I have tried calling the hotel directly as instructed by the GWL 800 number and no one answers. The ONE time out of many that someone answered she transferred me to a automated service that ended up disconnecting the call! After more then a week I finally heard back from GWL and all they are saying is I need to work with my bank. Which I am now doing. However as I told them it shouldn't take 20 phone calls and more then a week to get any sort of response. It might really be an issue on the bank side however all this frustration could very easily have been avoided had the hotel contacted me back in a reasonable amount of time. Other then this issue everything went good. The food was expensive but decent. The breakfast buffet had many options. The pizza and pool food good. The blended drinks by the pool were delicious but very expensive. Water park was super fun and well kept up. The room was great! Activities around the hotel were great for keeping kids entertained. The service at the hotel itself was great!