Wendy's - Kamloops

The renovations look beautiful. The staff was friendly and the service was quick. And of course the burgers are always on the point. I really appreciate the size of drinks here too. Probably not, but I.

Brutally long wait with only two vehicles in front of us we waited 15 just to order then we had to wait for our food. At least once the food came it was hot and tasted good. Not sure I will come back to this location though. Not sure what's going on but I would think they would have enough staff by now. So not sure. If in a rush be prepared this location may take a long time. If I ever go again I will update this post if the service is better. 3 stars because the food was good once it arrived.

Food is always good. Service is a joke. The managers there are confrontational and question customers extensively on orders gotten wrong and needing to be remade.

The drivethru was painfully slow. 6 cars ahead of me and it took almost a half hour. I was trapped, so forced to do the wait. Fries were barely warm, but the frosty was good and the burger had bacon on it, even though I ordered the plain burger. I'm allergic to bacon. I was sick on my trip home. This was a road trip. I chose Wendy's for fast service because I was in a rush. I won't make that mistake again. If there's more than two in line, I'll pass.

Salad is very good but it's far too small for the price. Fries need to be hot and crispy all day, nobody wants limp warm fries. New pop dispensers great with all the options. New seating is not that comfortable though.