Jollibee - Kalibo

This is the worst Jollibee I've ever visited. The service was incredibly slow; I waited over 30 minutes for my food at a fast food restaurant!

The estimated waiting time for dishes C6 and B2 is 20 minutes, but we ended up waiting for about 35 minutes without our order being ready. When we asked a staff member for an update, he simply nodded and then walked away without informing the manager or cashier. With their closing time approaching, it was frustrating not to receive our food. Unfortunately, the customer service here is the worst I’ve experienced among all locations. To make matters worse, there was a cockroach near our table, which a crew member killed in front of us and then just kicked aside, leaving it there instead of disposing of it properly.

I ordered a hamburger that was the worst I've ever had, and the French fries were extremely salty.

I have loved this fast food restaurant since I was a child, and I still do. I highly recommend it!

The staff is very friendly and the food is excellent. The environment feels safe and enjoyable. Kid-friendliness: More options available Service: Dine-in Meal type: Lunch Price per person: ₱1,600–₱1,800 Overall ratings: Food: 5/5 Service: 5/5 Atmosphere: 5/5 Recommended dishes: Original Tuna Pie, 1-PC Burger Steak