Dunkin' Donuts - Joliet

My son and I were fresh from the hospital and the kindness they showed us and patients will not be forgotten . The pesto sandwich was much better and fresh and hot ..unlike some other stores . We both enjoyed our meals and appreciated the understanding as we had both injuries and our communication skills were in need . great staff and was clean fresh and hot . Paula deserves a raise and a promotion in this company . Excellent customer service !! Thank you Dunkin always good

Unfortunately, my iced Americano was weak and tasted like burned coffee beans. Felt like I shouldn't have gone inside to order. Other locations are able to take my order quickly and confidently.

7 people working and nobody will take your order for 20 minutes inside. 3 cars in drive thru. Do better.

Almost everytime I make an order from them they still manage to mess up a simple coffee. I am PAYING for added espresso shots and it is forgotten almost everytime. Why is this?

I specifically asked for a dozen donuts with no filling. When I got to my destination and opened the box, there were several donuts with filling... Totally bummed as the guests I brought them for do not like filled donuts. For 17.00 it would have beennice to get what I ordered.