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フィードバックを提供するI have never been so disappointed. Went out for a family meal before our oldest ships off to boot camp. Ordered cheese bread for an appetizer for the table of six and zero plates. Ordered a beer and wine that took at least 15 minutes to get if not more. Kids ordered burgers medium and they came out well done. Ordered two pizzas and no plates. Asked for plates and napkins and those didn’t come out until the pizza was gone. Asked the server if this was appropriate and was given nothing but attitude. We ordered another wine and didn’t get that until we stared to complain. Server never came to check on us and see if all was ok. Just so everyone knows this is the second time this has happened to us at the same establishment but decided to give another chance. Manager came out and listened. Gave a very small discount. Now we are beyond done with this restaurant but have food to take home. When the check came did our server asked if we needed take home containers…absolutely not. Had to ask another server which by the was her second day on the job and was quickly given the to go containers. That is how you treat customers. I love to give great reviews and won’t give a bad one unless treated the way we got treated. I will NEVER come back to eat again. As a manager myself attention to detail is huge and this place lacks it. Was told they are short staffed. If that’s the case don’t open so many tables if you can’t handle it.
I've been to Rocks four times now, and ordered four different dishes: Fish tacos, grilled chicken salad, club sandwich, and blackened chicken sandwich. All were delicious; the house-made chips that accompany a number of items were especially good (I'd recommend them over the fries, which are pretty standard). Rocks has a sizable bar with rotating draft beers on a weekly basis, and there are always 3 or so IPAs to sample, along with a cider, the old standbys, and.a few other adventurous labels. The only negative comments I have are: A couple of times it took longer than expected to receive my food, and the grilled chicken salad could have been a little more substantial for a main course salad. All in all, however, it's a relaxing, friendly place to spend an hour with nice folks, cold drinks, and good food.
Great pizza and cheese sticks. Fast friendly service. Just read the fine print on the menu if multiple people in your party like different toppings. A half and half is charged as a build your own (which cost about $7-10 more) depending on the pie. However, the manager was gracious and fixed this for us since the waitress didn't tell us when we asked. ?
Food and drinks were great. Love wood fired pizza. Fast service.
Love the pizza any of them. Love the onion rings. This is real flavored pizza. Will always get my pizza here. Try it you will be glad you did.!!