Panera Bread - Jennings Lodge

Ordered a simple bread bowl Mac and cheese, chicken noodle soup and Dr Pepper. Took 35-40 minutes with us being the only car in the drive through. Got our bag they forgot our Dr.pepper and closed the window on us so we had to wait to ask for it. We drive off I look in the bag we got no utensils, no napkins and no bread bowl. I 100% will never go there again.

Under filled portions, staff can’t seem to communicate and give the same story, was out of every option that I actually wanted. This is the second and last time I come to this location. Beaverton and clackamas locations both can get orders right! Why can’t this location?????

First time in a couple of years I've been to a Panera Bread Restaurant. Now I remember why.... poor service and even worse food! Especially for the price. I had a 1/2 Smokehouse BBQ Chicken. Flavor way ok... the size of the sandwich was ridiculous, especiallythe poison size of the chicken....$9.29 WOW! SO EXPENSIVE! I also asked for horseradish to be added...I even asked if it was placed on the sandwich...I didn't taste any!

Had a croissant and greek yogert with blue berry's, server was nice. Overall, the food was good.

We get 13 bagles every Tuesday, prepaid. I went in today to pickup my order and they had given it away to someone else. They did not have what I had ordered left on the shelf. They said they could replace my order tomorrow. I told them that would be fine. They called me about 10 minutes later to tell me they could not give me 13 eagles on Wednesday because that was a Tuesday special. I told them I did order on Tuesday and went to pick up on Tuesday but they gave it away on Tuesday after I paid for them and had a receipt for my order. They refused to honor my order. They said they couldn't give me the special on Wednesday. I told them since I already pay for them, they could just put 13 in a bag and call it good. They refused. So they got paid double for those bagles. This ridiculous phone call lasted over 1/2 hour with no resolution. This Panera Bread on Glen Widing Drive has terrible customer service. Avoid if you can.