Wendy's - Jacksonville

The staff at the window were incredibly friendly! Our food just came out—hot, fresh, and made with care! I just had to give a shout-out to you all! It's 11:37 a.m. on a Saturday, and the Classic Chicken sandwiches were spot on! Keep up the great work; you’re doing amazing!

The food was excellent and the service was very friendly. My order was perfect and the food came out quickly! The only downside was that the bathroom felt a bit unkempt. I understand they were busy, but it really doesn’t take long to tidy up the restroom. Despite this, I would definitely return because the fast, friendly service and delicious food made for a great experience!

The restaurant is consistently clean, and I never have to worry about it. They always seem to get things right. The food is tasty and prepared properly. The staff genuinely care about the store and their customers.

Thank you all for an incredible evening celebrating our son, Dalton Dawson. The work you do for the Dave Thomas Foundation is truly meaningful for kids in need of a forever family. From my family to yours, we sincerely appreciate it!

The line was long and the service was sluggish. The staff member who took my order was completely disengaged. When I inquired about my receipt, I was told it would be at the next window. After finally making my way there, I noticed the manager was on his cell phone. If he had been more attentive, perhaps he could have stepped in to improve the situation and ensure the employees were better serving customers. When my order was ready, I asked again about my receipt, and to my surprise, I was told it was back at the first window—the very place where I was originally told my receipt would be at the next window. It was all quite confusing. Honestly, I think Dave would be turning in his grave over this experience.