Whataburger - Irving

Food is delicious! The atmosphere invites you. The service is okay. Many young people who act inexperienced move slowly, they do not give enough attention to customers as they go to order. People need help and they are not attentive enough and do not move quickly. They act as if we as customers should wait all day for it. Well, there are a few, along with the manager who has Pepp in her step and try to get orders right, complete, and out the door and for that, I guess her.

The guy came out with my food, didn't have my shake and I asked. All he said is that I can see your recipe that I gave him my copy and took it back. 5 min later came out with the shake, it was only the milk not frozen. I told him this isn't a shake, he gave me a look and everything he said was a shake I made literally, then he turned around and went back. Also ignore a guy trying to get his attention from another car that had waited longer than me. Could have asked if I wanted a different taste or a refund, I would have loved honesty more than the attitude, I just left it alone.

Trash.I ordered on the app and it said from 5-10 minutes. I waited for almost an hour, but yet my food was already made ready to go. They handed me the bag with COLD FRIES. Best believe they’re going to give me fresh food. I wasn’t having it. This is my final and last time, here. Employees are just lazy. My order was ready at 7:02. It’s 7:44. Don’t come here to waste your money.

The service was fine and I was able to get through the drive through fairly quickly.

Worst experience ever. Was in the drive through line for 50 minutes to get 3 chicken strips. Got sick and tired of waiting and went into the restaurant to ask for a refund. And they completely ignored us for a good 15 minutes. We felt completely humiliated, hungry with no food and lost our money. Worst experience ever! If i can give -100 stars, i would. This place should not exist