Whataburger - Ingram

Service, service, service... or rather the lack of it. The staff was rude and interrupted me while I was trying to order. Additionally, they didn't have any fuzetea or sugar available. Every time I visit, I'm disappointed to find they don’t have sweet tea.

The service was incredibly quick when I ordered seven meals, and everything was very fresh. I only waited 10 minutes in line from the time I placed my order until I drove away from the drive-thru. I'm really impressed!

The service was decent, but one half of the sandwich was just onions while the other half had the hamburger. It would have been better to have a complete burger on the sandwich without any onions.

Where to begin? No ice/ice machine broken, water tasted like bleach, out of green chilis. My burger was served upside down? cheese and meat on the bun bottom vs the top. It tasted fine but just weird. The avocado they put on my daughters burger waslaughable. Literally a tiny amount. Our order took forever. People that ordered after us got their food first. My sister in lawonly ordered a hamburger patty and fries and hers took the longest to be brought out. They were completely inconsistent withbringing out the ketchup/salt/pepper tray with our orders? either bring it out or leave that stuff out so we don?t have to relyon others to get something as simple as ketchup. The employees here seemed miserable and had zero sense of humor. Will neverreturn! Go to the one in Kerrville so much better.

Order 293882. 07/16/2022 Cashier not trained to handle Whataburger coupon. She asked for help but two employees did nothing to assist. She mostly just stared at the register screen. Team Leader was cooking but she finally asked him to help. Total timeto receive one burger must have been 25 minutes minimum. Just ridiculous customer service. No apology for delay and no thank youfor business. Love Whataburger but will never come to this location again.