Catello's Italian Art Cuisine Indy

Given the current shortage of available workers, our experience was quite satisfactory. The staff seemed overwhelmed by the New Year's Eve crowd, especially due to several groups lingering at their tables. However, our server, Stephanie, who was also the bartender, was fantastic and attentive, ensuring our satisfaction throughout our visit.

Absolutely terrible in every way! This was one of the worst dining experiences I've ever had, and I've visited quite a few restaurants over the years. We made a reservation for New Year's Eve dinner, only to discover that the Castleton location was closing, which set the tone for a disastrous evening. We dealt with an unacceptably long wait, mediocre food, and abysmal service. I highly recommend avoiding the Pendleton location at all costs. It was just disgraceful!

This was our first visit to the restaurant. Upon arrival, the hostess welcomed us and informed us that we would need to wait a few minutes due to some guests lingering at their tables. Fortunately, we were seated within about five minutes of our reservation time. During that short wait, many more guests began to arrive, creating quite a crowd in the entryway. We overheard several complaints from others about not being seated at their reserved times. Additionally, two different couples emerged from a small room to the left of the reception, expressing frustration about how cold it was in there. Ultimately, we were seated in that same room and could confirm that every time the front door opened, a rush of cold air swept in. It was chilly, but we chose to overlook it. At one point, a couple even got up and left the restaurant. However, our server, Katja, and the quality of the food were the highlights of our experience. We plan to return to Catello's, just perhaps not on New Year's Eve again.

We arrived and sat for 20+ minutes and never had a server come to the table. We were sat by the door that opened and closed all the time. We went to the front desk and requested reseating as I was very cold and just got over a virus. They refused to reseat us. When we decided to just leave there were 20 people out front with reservations and waiting to be seated...10 more people outside. The woman at front desk was very rude and told people if they were not happy they could just leave. They had clearly overbooked the restaurant and had insufficient wait staff that were totally overwhelmed. When we checked in there was a very unfriendly sign that said a party of 2 should not stay more that 45 minutes. Of course, we never saw a wait staff after 20 minutes when we were there. This is our first visit to this restaurant in about 1 year. We will not be back!

New Year's Eve dinner for two. Service (Brie), food, and ambiance very nice. Only negative was being told after we were seated our table was good for 1 hour due to holiday and other reservations. Didn't feel rushed but aware of time and checked my watch a couple of times. A big part of timing is restaurant service. Will return.