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フィードバックを提供するThis McDonald's in Lewisville is very fast and friendly compared to the city we came from. We ordered a small $16-$17 meal. At the speaker we were immediately greeted and they took our order and of course repeated it for accuracy. They thanked us and we pulled around. At the first window we were greeted friendly again and we paid for our order and she thanked us and pulled us to the next window. At the second window we were greeted again and we were handed our food. The man who gave us our order was friendly as well. When we asked for condiments he happily obliged. All in all from speaker to the second window we were in line about 5-6 minutes which isn't bad for a McDonald's and a long line. There were cars in front and behind us and they still got the order out in a timely manner!
Is there a particular reason for the absence of human service? The indoor kiosk has limited options. Currently, I'm stuck in the drive-thru waiting behind several cars for no apparent reason. I'm not lowering my review—it's just an inconvenience.
They are really fast, and I absolutely love the woman who works the drive-thru most mornings. She never gets my order wrong and has a fantastic personality. She has become an essential part of my morning routine, and her lashes are always on point!
I found myself in a bit of a bind while traveling from Oklahoma, but the staff at the restaurant were incredibly polite, courteous, and helpful. They allowed me to stay there for nearly 15 hours while I waited for a ride. Several staff members checked on me from time to time to make sure I was okay. On top of that, the chicken nuggets and fries were excellent. I just wish I had an extra dollar on me at the time for their two-for-a-dollar apple pies!