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フィードバックを提供するI normally don’t write reviews, but had to write one for this location. I ordered an Oreo shake and it came out with the best presentation I’ve ever seen. All of my other food came out fresh and hot as well! The lady that took my order and gave me my food had fantastic customer service skills.
Sent my husband to get food for after the baseball game tonight.There was a woman who told him that it was CLOSED? 24 hour establishment that was staffed.... was closed. I have to work 3rds so I will not have food tonight. I hope the store manager knows his employees are closing his store and not making him money.
The only reason I gave this location a 3 is because of the service decisions. When I worked Whataburger 22 yrs ago it was all about appreciating our customers. I know times have changed but customer service shouldn't! If we didn't have an item advertised on our menu because we ran out it isn't the customer fault they came to our establishment because of that menu item and their cravings for it! So if we were out we complimented them with that free item on their next order or gave them free drinks or dessert. Being a Team Leader I was able to make that decision and my shift knew already w/out even having to ask me. I was disappointed that Jack in the Box doesn't offer the same. I just expect to be treated how I treat others and being told that their out of a menu item isn't our fault. We weren't from the area so being tired and hungry pulling over to eat and rest havin to then drive to another location to get exactly what I ordered at this location was just sad. I'm glad I didn't fall asleep getting there but my cells were hungry needed to be replenished. Other than that this is a beautiful location clean and staff was nice just under trained in customer appreciation.
American fast-food restaurant is my favorite place.
Every time I come to this Jack in the box after midnight there is an issue. System is down then why are yall working if you can't yake orders. Short staffing so all theu can do is mobile orders. What the hell is that about. I'm sick of this location. Matter of fact I want a part time job there at nights because they don't do work obviously!!!