Panera Bread - Houston

Worst Panera Bread ever!!! Do not come here. The cook was scratching her armpits while make the sandwich and the guy in the dining area was putting all the drinks away and it wasn’t even 9 yet.

1) food: 10/10. Delicious, consistent, and relatively healthy. No shortage of variety. They have something for everybody.2) customer service: 10/10. Atmosphere was cozy and comfortable. There was notably a wide variety and ethnic diversity in the customers. Employees were hospitable, friendly, and professional. One was specifically outstanding, a young man named Jaelen. He was polite, respectful, and hardworking. Everyone loves to see young people working hard. The area manager, a young lady named “Ryan”, was also extremely pleasant. As a former manager in retail, I can speak from experience that they exhibit elite customer-service skills. Made me feel like family, not a customer. Definitely the type of character that you want representing your business.Overall, 1000% satisfied customer. Absolutely no complaints. 10/10 everything. 5 stars. Come to this restaurant. You won’t regret it.

I frequent this establishment quite often so this was a first for me. As I'm getting my togo order a worker walks up to me and takes my food asking if I had a ticket, he didn't introduce himself or ask to check my food before taking it out of my hands, it took me looking at his uniform to know he worked there and I was and still am pissed. Do better.

Great service. Nice atmosphere. Delicious food. I love their breads. Breakfast sandwich was really good.

This store is always clean and busy. Mrs. Deborah is one of the most loyal cashiers and knows customers by their names. I’ll miss her. Always the best cookies here!