Sushi Room A Thai Kitchen And Saki

Horrible experience, Long time customer. They recently changed owners and I have been back twice since the change and it's been awful each time Poor food quality , under staffed, long wait time

The salmon carpaccio is amazing, so are the rolls. It was a little loud that night because of the band in Mama Mia's but other than that it is always a great dining experience.

We live nearby and frequent sushi room. its one of our go to places. cant say enough good things about it. having said that, this was the rare occasion where our server was either over-matched or just having an off night. either way wasn't a great experience from that standpoint. the food as usual was very good though.

WHAT A SHAME! We've been to Sushi Room, and its sister (Mama Mia) next door, several times in recent years. On our recent visits to both, we noticed that service was going downhill, but this time it was so bad that we WALKED OUT and will never return. Here's the timeline: Thursday evening, 7:40 p.m. – wife walked in (while I looked for parking) and was seated, but waiter advised that kitchen was backed up and there would be somewhat of a wait for food. 7:50 – I arrived, no menus yet nor had waiter been back. 8:00 – I walked over to waiter and asked for menus. His reply: “The kitchen is very backed up. It will be 45 minutes to get food.” I replied: “WHAT does that have to do with giving us menus and taking a drink order?” He practically threw menus at our table and ran off so fast that we couldn’t even ask for drinks. Why did we stay at this point? Only because we had a Groupon expiring in 3 days. 8:15 – I found a manager and told him what was going on, asked him for water and ice tea, and could we at least put an order of edamame in. He said he would take care of it. 8:30 – I practically had to grab waiter as he was scurrying by our table, and asked him if we could please place our order. “Well,” he huffed, “there’s going to be at least a half hour wait for food.” I said: “Maybe if you had taken our order a half hour ago, it would be coming out soon.” He replied, with annoyance: “NO. No it wouldn’t.” I told him we were leaving and he wasn’t the least bit concerned. Tracked down same manager and told him as well; he didn’t even apologize or show any degree of concern! In addition to horrible service, they’ve now turned the bar area on the Mama Mia side into somewhat of a club, so the pounding music carries throughout not only Mama Mia but even into Sushi Room through the open interior door. This place has really declined; the food (if/when you get it) may be good, but the unpleasant experience just isn’t worth it, with so many other choices in the area. Stay away!

The sushi was good, but the other food was just OK. I went here because it had amazing reviews and I am pretty sure that the chicken from the Pad Thai was undercooked and caused me to be sick the whole next day. Even with that said, I would probably go back to have the sushi and maybe the Miso soup, but that is it.