Chipotle Mexican Grill - Hollister

Rice was half way cooked, only got like 6 pieces of steak in my burrito bowl and got red salsa instead of green.

Out of a lot of stuff, and a hispanic female (not going to name) wouldn’t apply the first responder discount even though I had my ID and pictures to prove- apparently I had to be in uniform. Because of course we wear our uniforms 24/7 and only eat in them! ? Shame on you.

Mobile ordered my quesadilla today and got nothing but a burnt tortilla with parchment paper stuck to it. This place is in need of some serious help from corporate regionals. Just read all the bad reviews, this location is sold out of everything or they don't have anything in stock. Chipotle, send help please, your a fortune 500 company. You were rated as a Fortune's Most Admired Companies this year. I'm sure any other location your exceeding your expectations, but I feel that you have let this location down. As a local, I would like for this location to stride and become a place I could enjoy and admire as much as the fortune 500 claims you to be, but I am not seeing any improvement here. To the CEO, Brian Niccol, get your regional team out of the offices and off their executive office chairs and send someone to help them or at least pay them an unannounced visit to see what people are complaining about. Please get this place up and running the way it needs to be.Thank you

This place is a joke! Always out of everything. Salad didn’t even fill the bowl. Out of dressing. Out of lettuce. Out of guac. Too lazy to prep more. Small portions. I asked for just a bit more chicken and got the classic answer: we have to charge extra for that. Ha! I don’t recommend this place if you’re hungry. I’d understand if it was a busy Friday night before closing, but this was a Tuesday at 6:20pm for dinner. Out of everything they don’t care about their guests. A lot of people say Chipotle is the best. I have rarely had a good experience at the Hollister location.

Worst run Chipotle. Regularly out of key ingredients, inconsistent with portions, argumentative staff and poor performing location. I contacted Chipotle corporate and no response back.