Mcdonald's - Hixson

Very poor service food was barley warm. the service was long. Housekeeping was poor. Working 3 people on a Saturday night with inadequate training no one peer checking and very unorganized at least have someone there with there A game helping. or just close it down when you don't have adequately trained personnel working. start training and retrain personnel call it just in time training. Not sure if this store is a franchise or corporate someone need to check this place out. not just during the day but at night. I do not want my money back because i did not get a receipt like always Kiosk out of paper every time the manager busy trying to make food and put orders together. It's really not their issues it the personnel doing the training. management. They should have a 2-minute pre job brief when they start there shift and communication would be helpful when making orders. I watch them work none of the 3 are communicating or calling orders. And if your short staff and only have 3 people working close the drive thru or the dining room because the quality of the product is bad. or close the store at 4 until you get personnel organized and trained. My order was a fish filet and double cheeseburger med coke and a child's coke. between 8:45 pm 9 :30 Pm In this day in age you should be able to track it with what was sold that day. Also, I now places are short people. But you have to hire people. Parking: Very poor service food was barley warm. the service was long. Housekeeping was poor. Working 3 people on a Saturday night with inadequate training no one peer checking and very unorganized at least have someone there with there A game helping. or just close it down when you don't have adequately trained personnel working. start training and retrain personnel call it just in time training. Not sure if this store is a franchise or corporate someone need to check this place out. not just during the day but at night. I do not want my money back because i did not get a receipt like always Kiosk out of paper every time the manager busy trying to make food and put orders together. It's really not their issues it the personnel doing the training. management. They should have a 2-minute pre job brief when they start there shift and communication would be helpful when making orders. I watch them work none of the 3 are communicating or calling orders. And if your short staff and only have 3 people working close the drive thru or the dining room because the quality of the product is bad. or close the store at 4 until you get personnel organized and trained. My order was a fish filet and double cheeseburger med coke and a child's coke. between 8:45 pm 9 :30 Pm In this day in age you should be able to track it with what was sold that day. Also, I now places are short people. But you have to hire people.

Both employees in drive thru were friendly and smiling this morning. The food was hot . Service: Take out Meal type: Breakfast Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5

This is literally the worst McDonalds I’ve ever dealt with. The manager Jacqueline aka Jackie is a horrid human. We have had several poor encounters with her. She has had myself and both of my children in tears. I have reached out to the management company with no response. I’d be embarrassed to employ someone in the hospitality industry that’s as awful as she is. As I write this, we have been sitting in this line for almost 30 minutes. I highly do not recommend this place.

I often order a DQP meal when I stop by and every time I ask for DICED onions instead of SLICED and this moment in particular had me rather upset because the employee never knows how to do it and assured me they told them no sliced onions and to change it for diced and when I opened the sandwich I had almost a handful of sliced onions! I expect to receive what I've ordered and when I'm assured that is what I'll get and it's not it makes me not want to return to this establishment, the food is good and I'd like to continue coming to this store but this dishonesty is beginning to get old.

Usually, this is one of the best McDonald's locations. I opted for takeout, but some of the identifiers for the pickup spot numbers were missing. Eventually, I went inside to collect my food. I hope they're not too busy when I go again.